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Terms & Conditions policy

Terms and Conditions Policy 

'The following Terms and Conditions apply generally to all the products and packages, tours sold by Vietnam Luxury Vaccation Package Travel (LVP Travel Co,. Ltd). Your payment to the company confirms acceptance of these terms and conditions. LVP Travel Car will pick you up from the airport if you request Pick up Service in the Booking.

All Bookings will be full payment 60 days before of Departure. When you paid the tour, we will have receipt and sent you! Customers that cancel 60 days or more before departure will incurr a cancellation fee of 20 % after instant booking.

  1. For cancellations before 60 Days or more of the date of departure, 100% of the tour cost  will be charged as cancellation charges."
  2. For cancellations before 90 Days of departure, 70% of the tour cost will be charged as cancellation charges.
  3. For cancellations before 120 Days of departure, 50% of the tour cost will be charged as cancellation charges
  4. For cancellations after instant confirmed booking, 20% of the tour cost will be charged as cancellation charges

Thank you for visiting  Luxury Vacation Packages (LVP) TRAVEL

Your vacation and cruise resource center. The staffs of LVP TRAVEL greatly appreciates your business and we look forward to serving your vacation needs.

LVP Travel Co.LTD was set up more than five years ago, and ever since it has maintained incoming tourist services as its core business, having served more than a thousand tourists from different countries of Europe, India and all over the world.

Keeping our vision, “value for money & client satisfaction” as a compass, Lvptravel.Com ., LTD is owned and operated by its founder, Mr. Louis, who has over 15 years’ experience in Vietnam Tourism and management. The number of passengers serviced annually today, is more than ten times higher than that we serviced on annual basis when we first started up. Through continuous investments in contemporary travel related technology and quality assurance, LVP Travel Co., LTD has positioned itself today as one of the leading DMC’s in Vietnam, capable of meeting any Tour Operator’s requirement. 

We invite you to share our vision and benefit from our expertise, professionalism, flexibility, personalized approach, strong purchasing power and comprehensive product portfolio.

 In the following pages, we hope that we will give you an overview of our organization, history, services and you will give us the opportunity to examine together the areas where we could work on a fruitful and mutually beneficial basis in the future.

For LVP Travel

Mr. Louis

Chairman & CEO


WHO WE ARE?
LVP Travel Vietnam has been established for over 5 years and boasts a staff of highly qualified and professional travel personnel. All are specialists and totally familiar with their Country and the attractions and customs of the Vietnamese community and ethnic groups. Customer service and satisfaction is our goal and our staff are dedicated to this achieving this objective.

LVP Travel Vietnam is fully licensed by the Vietnamese Government and as such our clients can have the security and confidence in our services.

We are fortunate in having a foreign influence in the management of our Company through our Business Development Director, Mr Paul Jackson, who living in USA who travelled to many countries all over the world and especially his love on Vietnam. He brings us the unique benefit of being able to advise our clients through the eyes and experiences of a foreign visitor.

OUR MOTTO
Custom-made travel services: We consider ourselves “travel makers” rather than “travel brokers”. To us, being a tour operator has always meant more than just linking transfers with hotel nights and a few city tours. It is about fashioning, assembling and operating the best balanced itinerary for a specific type of clientele.

Quality: We have never sacrificed quality for the sake of a short-term profit. We think of long term. Quality service will always be our priority. Quality also means investment: we invest in new products, upgrade our computer and telecommunication systems, train our staff, and create brochures and marketing support equipment for our distributors.

 Partnership: Partnership means sharing the responsibility and the risks. We are fully insured and licensed and have the financial back up of well-established partners. Our success depends on your achievements. It is in our best interest to help you develop your business.

 

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